Remington Issues Reply After 60 Years of Thought

Dear Valued Customer,

On Wednesday October 20th, CNBC aired a story regarding the Remington Model 700. We provided CNBC with a lot of factual information and background materials, but the story was based on unproven allegations from trial lawyers. We are disappointed with the inaccuracies that dominated the program. The Remington Model 700 is the most popular and trusted bolt-action rifle in the world, with over 5 million rifles produced and billions of rounds fired since 1962. As always, we strongly urge everyone to practice the Ten Commandments of Firearm Safety. You can visit www.Remington700.tv and view our response to CNBC's biased program. Log on to the site often and encourage all of your friends to visit the site, too. We have already received several questions regarding the Model 700 and have included our responses below. If you have any further questions, please feel free to call Customer Services at 1-888-736-4867.

• Is the gun safe? Is it OK to use the gun?
  All firearms should be properly maintained and adjusted only by a qualified gunsmith. If customers have any concerns about their Remington Model 700, or any firearm, we recommend that they have it inspected by a qualified gunsmith before use.

• Will my gun fire on safe release or upon bolt close?
  Both Remington and experts hired by trial lawyers have conducted testing on guns returned from the field which were claimed to have fired without a trigger pull, and neither has ever been able to duplicate such an event on guns which had been properly maintained and which had not been altered after sale.

• What are the Ten Commandments of Firearm Safety?
  The Ten Commandments of Firearm Safety are the common sense rules of safe gun handling. A printed copy of the Ten Commandments of Firearm Safety are contained in every Remington firearm Owner's Manual. You can also obtain a copy of the Ten Commandments of Firearm Safety on Remington's website.

• Can my customers send their guns for inspection?
  They can send the gun to Remington directly or to any of Remington's Authorized Service Centers.

• Will there be a charge for the inspection?If they send the gun to Remington we will inspect it for free; they will only have to pay for shipping. If the gun is out of warranty and the charge is less than $75 then Remington will make the repair and return the gun to them COD. If the charge is greater than $75 then Remington will call the customer for authorization to proceed. If they send the gun to a Remington Authorized Service Center they will have to contact them directly for their service charges.

• Where can I get more information?
  Visit www.Remington700.tv and view our response to CNBC's biased program. Log on to the site often and encourage all of your customers and friends to visit the site, too.

We appreciate your business.

Scott Blackwell,
Chief Sales Officer
Remington Arms Company, Inc.